Contact Us

We're here to help with questions about orders, personalization, and shipping.

Customer Support Email:
satinandfable@gmail.com

Website:
satinandfable.com

Support Hours:
Monday–Friday
9:00 AM – 5:00 PM Pacific Time

Response Time:
We aim to respond to all inquiries within 1–2 business days.

Before Contacting Us:
Please include your order number and any relevant details so we can assist you as quickly as possible.

For Shipping Damage Claims:
Please provide a continuous video recording showing the unopened package being opened and the damage to the product. Claims submitted without any video evidence may not qualify for a replacement.